Background101 Privacy Policy

Background101 Privacy Policy

  1. As a consumer reporting agency governed by the federal Fair Credit Reporting Act (FCRA) among other applicable state and federal laws, Background101 (“BG101”) is committed to protecting your privacy.
    This Privacy Policy covers BG101’s web site, and BG101’s practices for handling personal information provided to BG101 over the Internet by the general public using BG101’s publicly available web site. This Policy also covers personal information provided by BG101’s clients, and their job applicants and employees (as well as other individuals who have given their written authorization for BG101’s clients to conduct a background investigation on them), using BG101’s online background screening solution that is accessible only through an access-restricted portion of BG101’s web site. BG101 will collect, store, and use personally identifiable information only in compliance with applicable law, including the FCRA.
  2. Information Collection
    When you browse BG101’s publicly accessible web site, you do so anonymously. BG101 collects personally identifiable information from you only if you choose to provide this information to us. In some instances, BG101 may collect non-personal (e.g., aggregate or demographic) data through cookies. This information is used to better understand and improve the usability, performance and effectiveness of the background101.com web site, as is further described below under “Cookies and Tracking Technology”.The types of personal information we may collect about you through our publicly accessible web site include the following (should you decide to provide such information to BG101): (a) contact and identifying information (e.g., name, address, e-mail address, phone and fax numbers, employer(s), job title) in connection with your expression of interest in receiving information about, or your registering for, BG101 products or services, newsletters and conferences; (b) your resume information and employment application information in response to BG101 job openings; and (c) any other personal information that you may voluntarily provide to us in an online form or through an e-mail.Access to certain BG101 web pages and online services is not available to the general public and requires a login code and password provided by BG101. Those web pages, and the information downloadable to and from those pages, are made available only to clients of BG101. On these web pages, BG101 collects only information that the user voluntarily shares with BG101.If you are using this web site to open an employment screening account with BG101, we collect the information requested on our account application form, including contact information and financial information (such as credit card number or billing information). This information is used for internal purposes, such as account establishment, billing, fulfillment of orders and customer service.
  3. How We Use Your Personal Information
    When your personal information is collected on BG101’s publicly accessible web site, BG101 will inform you at the point of collection of the purpose for the collection. BG101 will use your personal information only in the way we specify when it is collected unless you consent to a different use.For example, BG101 may use personal information submitted in an account application to set up and maintain your account. BG101 also may use the personal information you provide to answer your questions and inquiries, to support BG101’s own recruitment activities in response to your inquiries into BG101’s job postings, and to provide newsletters and other information (if any) that you have requested.If you have provided your personal information over this web site in connection with a background screen ordered by BG101’s client – BG101 may use your personal information to perform your background screen for that client. BG101 will not use your information to conduct a background screening investigation and create a report unless BG101’s client has provided a certification required by the FCRA and any other applicable law. In this certification, BG101’s client certifies to BG101 that it has a legally permissible purpose for ordering the background screen, and that it has, to the extent required by applicable law, and obtained your informed consent to conduct the background screen.
  4. Information Sharing and Disclosure
    BG101 does not sell or rent personal information to third parties. BG101 will not disclose your personal information to a third party without your permission, except in connection with performing your background screen for BG101’s client or as otherwise described in this Privacy Policy.BG101 may disclose personal information as necessary or appropriate in connection with any of the purposes for which we use personal information as described above in “How We Use Your Personal Information”.When BG101 conducts a background screening investigation about you, BG101 may disclose information that you submit through this web site to the BG101 client that ordered a background screening investigation on you. BG101 also may disclose your information to certain third parties as necessary to conduct the background investigation (such as educational institutions, prior employers, courts, law enforcement agencies and other persons or entities that may provide or verify information about you), as well as to a third-party representative or subcontractor authorized by BG101 to assist in the background screening investigation. These third party representatives and subcontractors include service providers that help host or support the web site or otherwise provide technical assistance, court researchers and other data and service vendors. BG101 transfers to these representatives and subcontractors only the personal information they need to deliver to BG101 (for the benefit of BG101’s client) the requested product or service. BG101 prohibits these third parties from using that information for any other purpose. BG101 requires that these parties maintain commercially reasonable measures to protect the confidentiality of your information.BG101 also may in good faith disclose personal information and any other additional information available to BG101 for any of the following purposes: (a) investigate, prevent or take action regarding actual or suspected illegal activities or fraud, situations involving potential threats to the physical safety of any person, or violations of BG101’s terms of use; (b) respond to or defend against subpoenas, court orders, or other legal process; (c) establish or exercise BG101’s legal rights; or (d) otherwise comply with applicable law.BG101 may acquire other businesses, and other businesses may acquire BG101. If that occurs, the information BG101 collects may be one of the assets examined or transferred as part of the transaction. BG101 will not permit another business to examine the information BG101 has collected without a confidentiality agreement and only to the extent permitted by law. BG101 will not transfer the information it has collected unless the recipient agrees to provide privacy protections equal to or exceeding those established by this Privacy Policy.
  5. Personal Information Disclosure: United States or Overseas
    Personal information submitted to BG101 for a background screening investigation may at times be transferred outside of the United States in order to perform the background investigation. All personal information will be transmitted and stored in a secure manner in accordance with the terms of this Privacy Policy.
  6. Cookies and Tracking Technology
    BG101’s web site may use the standard technology called a “cookie” to collect information about how you use the web site. A cookie is a small data file that is transferred to your hard drive and used for record-keeping purposes. A cookie file can contain information such as the URL you came from, your computer’s IP address (i.e., the Internet address of your computer) and domain type (e.g., .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, and any search terms that you entered on our site. This information is used for internal purposes only, and we do not link your URL or IP address to any personal information unless you have logged into our web site with a BG101 account login and password.If you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies, although it is possible that some areas of our web site will not function properly if you do so. In particular, you may be required to accept cookies in order to complete certain actions on BG101’s web site.
  7. Security
    BG101 is committed to protecting the personal information that BG101 receives about consumers. While we cannot guarantee the security of that information, we utilize a combination of online and offline security technologies, procedures and organizational measures to help safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction.We employ Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our web site. We have installed layered firewalls and other security technologies to help prevent unauthorized access to our systems. Strong password protection protocols are used on our computers, and employees are kept up-to-date on our security and privacy policies. The servers used to store consumer information are maintained in a secure environment with appropriate security measures.
  8. Links
    BG101’s web site may provide links to third-party web sites. Please be aware that those third-party web sites are outside of our control and are not covered by this Privacy Policy. If you have questions about how another site uses your information, consult that site’s privacy statement.
  9. Your Ability to Review or Modify Personal Information, or Unsubscribe.
    BG101 strives to protect the quality and integrity of your personal information. If you have provided your personal information (such as zip code, phone, e-mail or postal address) to BG101 while browsing BG101’s publicly accessible web site, and wish to update such personal information (if any) that you have provided us, please e-mail us at customerservice@background101.com. Also, if you wish to unsubscribe from any of our newsletters or other communications for which you have registered, you may e-mail us at customerservice@background101.com. If you are a BG101 client, with a registered account, you may review (and update) your account information by logging into your account. If you are an individual on whom a BG101 client has requested a background screening investigation, and have submitted personal information to BG101 at the request of such client for purposes of procuring a background report, then you can review your BG101 file in accordance with your file disclosure rights under the Fair Credit Reporting Act, California Civil Code Section 1786.22 and any other applicable state laws by contacting BG101’s Customer Service Department at customerservice@background101.com. You can review a summary of your consumer rights (including file disclosure rights) under the Fair Credit Reporting Act by accessing: http://www.ftc.gov/os/2004/11/041119factaappf.pdf.
  10. Children under Age 13
    BG101 does not offer services to children under the age of 13, and this web site is not directed to children under the age of 13. BG101 does not knowingly collect information about children under the age of 13.
  11. Changes to this Privacy Policy
    BG101 may revise this policy from time to time. If there is a material change to this Privacy Policy, we will post the revised policy at this location. BG101 will not provide less privacy protection, without your consent, to information collected under a prior privacy policy. We encourage you to periodically review this Privacy Policy to be informed of how BG101 is protecting your information.
  12. If you have any questions regarding our privacy policy, you may contact us at:
  13. Background101
    2 Corporation Way
    Suite 150Peabody, MA 01960
    866-744-6438
  14. In accordance with California Civil Code § 1786.20, the agency named above will be able to assist you with additional information regarding our privacy practices and policies in the event of a compromise of your information.